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Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Onlyone Axis Solution will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

Onlyone Axis Solution takes great pride in offering a safe and secure online shopping experience.

All items are throughly inspected before delivery.

We guarantee you the highest security standards.

In the event that items are returned to us by courier services as a result of incorrect address, unclaimed items or any other reasons, we will contact the customer to arrange for re-delivery. However, the additional shipping charges will be imposed on the customer.

****Please take note that color in the product photo may vary from actual product due to angle and other circumstances. Color and size is NOT the reason of returning products.

Please return your purchase to the following address:
Onlyone Axis Solution

1-1-9, Suntech Penang Cybercity,

Lintang Mayang Pasir 3,

11950 Bayan Baru, Penang, Malaysia

Contact: +604-6080 176, +6012-7799619

Please contact us at onlyone.axis@gmail.com or +6012-7799619  if you have any questions or doubts.